Complete Underbed Gooseneck Rail Trailer Hitch System Kit Compatible with F250 F350 1999-2016

We appreciate your business and are committed to providing you with exceptional service and timely delivery. Please review the shipping information below for your order. 

Where We Ship

We currently ship to the contiguous United States.

• Shipping Availability: To confirm if we can deliver to your specific location, please enter your full shipping address during the checkout process. Our system will automatically verify if shipping is available to your area before you complete your purchase.
•  P.O. Boxes: Please provide a physical street address, as we generally cannot ship to P.O. Boxes.

Order Processing Time

• Orders are typically processed within 24-48 hours (1-2 business days) after payment confirmation.
• Orders placed after 1:00 PM will be processed the next business day.
• Custom or special order items may require 3-5 business days to process.
• Note: Orders are not processed or shipped on weekends or holidays.

Ships From

All orders ship from our USA warehouse for faster domestic delivery.

Shipping Methods & Delivery Time

• Standard Shipping: 3-5 business days (within our service areas).
• Carriers: We ship via FedEx and USPS. The carrier is selected based on your location and the items ordered to ensure the safest delivery.

Shipping Rates

• Free Shipping: We are proud to offer FREE SHIPPING on all eligible orders within our standard delivery zones.
• Any applicable shipping costs or restrictions will be clearly displayed at checkout before you finalize your order.

Packaging

Rest assured that all items will be securely and safely packaged to prevent any damage during transit.

• Heavy-duty items (e.g., bumpers, running boards) feature reinforced packaging and foam padding.
• Fragile or high-value parts include additional protective materials like bubble wrap.

Order Tracking

• Once your order has shipped, you will receive an email notification with a tracking number.
• Please allow 48 hours for tracking information to become available.
• You can track your order anytime by:
  • Logging into your account at peforway.com
  • Using the tracking link in your confirmation email.

Damaged Items & Returns

If your order arrives damaged, please email us within 24 hours of receipt at support@peforway.com with your order number and a photo of the item's condition. We address these on a case-by-case basis to ensure a satisfactory solution.

Contact Us

For any questions regarding your order or shipping, please reach out to our support team:

📧 Email: support@peforway.com

🕒 Response Time: 24-48 business hours.

📅 Support Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST).